Privacy Policy

Last updated: June 1, 2025

RTB Spa ("we," "us," or "our") operates the website and opt-in form located at this domain. This Privacy Policy describes how we collect, use, and share your personal information when you interact with us, including when you opt in to receive SMS text messages or emails.

This Privacy Policy should be read together with our Terms of Service, which govern your use of our opt-in form and SMS messaging program.

1. Information We Collect

When you submit our opt-in form, we may collect:

• First and last name
• Mobile phone number
• Email address
• Date, time, and IP address of consent submission

2. How We Use Your Information

We use the information you provide to:

• Send you SMS text messages and emails about appointments, wellness tips, promotional offers, and other communications you consented to receive
• Contact you to schedule your free consultation
• Maintain a record of your consent as required by applicable law
• Improve our services and communications

3. SMS / Text Message Communications

By providing your mobile phone number and checking the consent box on our opt-in form, you expressly consent to receive autodialed and/or manually dialed SMS text messages from RTB Spa at the phone number you provide. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. Reply HELP for help. Supported carriers are not liable for delayed or undelivered messages.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. We may share your information with:

• Service providers who assist in delivering communications (e.g., CRM and SMS platforms) under appropriate data processing agreements
• Law enforcement or regulatory bodies when required by law

5. Data Retention

We retain your personal information, including consent records, for as long as necessary to fulfill the purposes outlined in this policy or as required by law — typically a minimum of 4 years for SMS consent records.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@rtb-spa.com.

7. Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorized access or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact Us

• RTB Spa
• 14511 Old Katy Rd, Suite 232, Houston, TX 77079
• Phone: (713) 322-6640
• Email: hello@rtb-spa.com